Services

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Customer focus and customer service have become the barometer for organizational performance in today’s competitive world. Organizations have realised that outsourcing is not only a cost minimizing tool but a model through which they get better quality and other value additions for their products and services helping them in better and more holistic management of their business.

 

Companies in the variety of business across the world are fast realising the importance of deploying the experts of the respective fields and outsourcing their various services to professional BPO centres today, thus enabling them to reduce their operational difficulties and concentrate of their core business.

 

We provide both Voice and Non voice outsourcing services to our Customers such as:-

    Telemarketing for Product and Services: Product & Services Selling , Customer Acquisition, Appointment Setting, lead generation consulting, Up selling, Cross Selling, Market Research & Survey.

     

    Customer Support Service: Billing & Collection, Service Helpdesk, Welcome Calls, business answering service, Technical Support, Inbound Customer Service, Account Management.

     

    Web Designing Services: Designing, Creating and managing your Web Identity.

     

    Internet Marketing: Use of Web enabled tools and e-mail marketing to drive direct sales, Search Engine Optimization, Social Media Management, Google Ad words, Traffic Enhancement to your website.

     

    Virtual Remote Assistance: Cost Effective and instant assistance by working remotely as a professional and providing a wide range of products and services both to businesses as well as consumers.

     

    Data Conversions and Data Entry Management: Conversions of books to HTML, XML and XHTML file formats. Paper Documents/scanned images to MS Word format as well as scanning and conversion of paper documents to Electronic formats. Entering data into desired file format- Excel, Word, Access etc.

     

    Financial Accounting Management : Your personal offshore accountant taking care of all your financial accounting and book keeping needs- recording, Maintenance, Reporting , Tax Calculation, QuickBooks entries etc.